Terms & Conditions
User Terms and Conditions
v.1 (last updated November 2018)
Our website located at https://www.getloops.io/ and our mobile application (collectively the "App") are owned and operated by Loops Rewards Limited with registered address 20-22 Wenlock Road, London, N1 7GU, United Kingdom and its affiliates (collectively referred to as "we", "our" or "us").
Please read these terms and conditions of use of our App (“Terms”). "You" and "your" when used in these Terms includes any person who accesses the App or submits personal data via the App. If there is any term within these Terms that you do not understand please discuss it with our customer service team at firstname.lastname@example.org before accepting these Terms.
These Terms govern your use of the App. You may use the App so long as you have a user account with us. You must be 7 years old or older to have a user account with us. If you are 7 or older but under 18 you are only permitted to have a user account with access to the App if your parent or guardian has assisted with, and consented to, the creation of your user account with us. If you are a parent or guardian, your responsibilities for your child family members are explained herein.
If you fail to comply with these Terms, we may take action against you as explained below including banning you from the App. If banned, you will not be able to use services and/or products you have paid for.
We reserve the right to change these Terms at any time by posting revisions to this App and we encourage you to read these Terms periodically to ensure that you are at all times fully aware of them. Any changes are effective immediately upon posting to this App.
We may take down the App and/or any of its Products at any time for any duration and for any reason, including for investigation of any security incident and for carrying out system maintenance and upgrades. If the entire App is permanently closed, which we may do at any time in our absolute discretion, you will not be entitled to a refund for any unused Loops.
You may close your User Account by following the procedures set out in the App. We may close your User Account if it has not been used for at least 12 months. In both cases, we will not provide you with a refund for any unused Loops or Products. After your User Account is closed, you will not be able to access the App nor use the Loops or Products purchased with that User Account.
The App may contain hypertext links to third party websites. We are not responsible for, nor do we endorse in any way such third-party website or their content. If you decide to access any of the third-party websites linked to the App, you do so entirely at your own risk.
Parts of the App contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that materials submitted for inclusion on the App comply with all legal and regulatory requirements and do not contain any material which is objectionable including, without limit, information which is defamatory, obscene, threatening or untrue. We are not responsible for any such material or any error or inaccuracy contained in such material and any issues which you may have should be raised directly with the relevant advertiser or sponsor.
We may from time to time run competitions, free prize draws and/or other promotions on the App. Any such competitions, prize draws, and/or other promotions will be subject to additional terms and conditions that will be made available to you at the relevant time.
Merchant Terms and Conditions
Our website located at https://www.getloops.io/ and our consumer application (collectively the "App") are owned and operated by Loops Rewards Limited with registered address 20-22 Wenlock Road, London, N1 7GU, United Kingdom and its affiliates (collectively referred to as "we", "our" or "us").
We offer an application, owned and operated by us, which allows Merchants to provide loyalty programs and rewards directly to consumers via the App (the “Services”) and provides Merchants with the ability to track consumers’ use thereof (the “Merchant Portal”). “Merchant” or “you” means any merchant entity and its agents that makes use of the Merchant Portal or provides Services to its customers.
These terms and conditions (“Terms”) govern your use of the Merchant Portal and your provision of the Services to your customers. As a Merchant you must accept these Terms prior to signing up your business with us or using the Merchant Portal for commercial purposes or providing any Services to your customers.
By accepting or in any other way accessing the Merchant Portal or making any Services available to your customers, you signify your acceptance of these Terms. If you do not accept these Terms, do not use the Merchant Portal or make any Services available to your customers. Changes may be made to these Terms from time to time. We will make reasonable commercial efforts to notify you of any updates to these Terms.
Notwithstanding the foregoing, your continued use of the Merchant Portal or provision of the Services to your customers will be deemed acceptance to amended or updated Terms. As such, you should check frequently to see if we have updated these Terms. The most current version of the Terms is available here.
If there is any term within these Terms that you do not understand please discuss it with our customer service team at email@example.com before accepting these Terms.
“Content” includes, but is not limited to, all or part of any text, graphics, layout, logos, images, audio material, films or other moving images, product details and/or software published or otherwise available on the App or the Merchant Portal from time to time (including, without limitation, anything made available for download).
“Customer” means an end user that has been granted a license by us to use the App, and who has accepted our terms and conditions for their use of the App.
“Loops” means the digital tokens that we issue that are the currency within the App and the Merchant Portal.
“Promotional Content” means any advertising, promotional or marketing content provided by the Merchant for provision to any Customer and including any logos, trade names, trademarks or other content of the Merchant included in such content.
“Term” means the term of this agreement as set out in Clause 11.
“Trade Marks” means the trade marks, logos and service marks (whether or not registered) displayed on the App or the Merchant Portal.
“Vouchers” means digital vouchers created by the Merchant via the Merchant Portal that will grant a Customer the right to exchange a stated number of Loops for a certain product or service.
We may take down the App and/or the Merchant Portal at any time for any duration and for any reason, including for investigation of any security incident and for carrying out system maintenance and upgrades. If the entire App and/or the Merchant Portal is permanently closed, which we may do at any time in our absolute discretion, you will not be entitled to a refund for any Loops you are holding at such time.
Loops Rewards Limited © 2018 | Company No: 11203222, 20-22 Wenlock Road, London, N1 7GU.